Whether you are creating a new support ticket (instructions here) or responding to an existing ticket, you can upload WSR and/or Dependent Eligibility document within your support ticket by selecting the Attach a file (paperclip icon) feature. 

Browse for your files on your device and press Submit when complete.

You may also submit your required documentation:

1. Via Mail - Benetech, Inc. PO BOX 348, Wynantskill, NY  12198

2. Via Fax - (518) 283-2393

3. Via Secure Email - Call the Benetech team at 1-888-706-0125 to request a secure email to provide your documents.