General
Getting Started - Consumer Portal
Welcome! If you’ve never logged in to either the Consumer Portal or the Mobile App, these steps should help get you started. Consumer Portal 1. Visit https://benetech.lh1ondemand.com. 2. As an FSA/HRA/HSA participant, a username and password has ...
Web Portal & Mobile App Security
In effort to provide all participants with a safe and secure experience, additional security measures have been put in place. What's new? You will be required to establish multiple security questions (five of them) when you access the consumer portal ...
How to enroll in your FSA or HRA
Your employer may have a specific enrollment form for your use. However, if they use our generic enrollment form, you can download a copies here. FSA: https://workdrive.zohoexternal.com/external/8F0EbCv8ChS-JEbIU HRA: ...
What do I do? I received a Substantiation Request!
You've used your Benny Card, but now you've received an email or letter about documentation. Follow the steps below in a timely fashion to keep your Benny Card active. How do you successfully substantiate? 1. Download the free Benetech Benefits ...
Communications about your plan - check your mailbox and your inbox!
Stay informed and never miss another mailing! Benetech will occasionally send letters or emails to request additional documents when processing your FSA/HRA claims. It may be a request for a letter of medical necessity, or a request for ...
Dependent Care Flexible Spending Account
Dependent Care Flexible Spending Account Why should I choose a Dependent Care Flexible Spending Account (FSA)? A Dependent Care FSA is a benefit that allows you to choose how much of your paycheck you’d like to set aside, before taxes are taken out, ...
Know Your Benefits: All About FSAs
Want to know more about how FSAs work? This PowerPoint presentation will provide a good overview of what you need to know about these benefits. If you have questions about your employer's specific plan details, please contact your HR or benefits ...
Introduction - What is a Health FSA? (Video)
This quick introductory video gives a good overview of this plan. For your plan-specific rules, contact your HR or benefits department. Introduction - Health FSA What are the benefits of an FSA? What are the disadvantages? It saves you money. An FSA ...
FAQ: How can I manage my account and claims online?
We encourage all participants to actively manage their accounts using the Consumer Portal here: https://benetech.lh1ondemand.com/ You can also use the mobile app. More information on how to install and use the app can be found in this ...
Substantiation vs. Claim Reimbursement
Benny Card Substantiation When you use your Benny card for a service that is not a copay or prescription you will most likely receive a Substantiation Request asking for documentation of your service. The provider is paid when you swipe your card. ...
CARES Act: 5 New Expenses Now Eligible For Your FSA, HRA & HSA Funds
When you participate in a Flexible Spending Account (FSA) or Health Savings Account (HSA) you’re able to contribute pre-tax funds for use on hundreds of eligible expenses. Recently, you gained even more flexibility in your ability to save when the ...
Mobile App - Manage Receipts
Mobile App Receipt Organizer The IRS requires proof that your FSA/HRA pre-tax dollars are used for eligible expenses. Take pictures of all your receipts, statements, and EOBs as soon as you have them. Add a receipt Once logged into the mobile app, ...
Benetech FSA/HRA/HSA Mobile App - Install and Log in
Get the App! Download the Benetech Benefits app for your chosen device from the Apple App Store or Google Play. Log in Enter your username and password. If you’ve never logged in, your username will be your first initial, last name, and the last ...